I believed it to be an independent shop whilst actually it is part of a group, a brand with branches spread around London. The place is nicely designed for comfort, making you feel like you are having a cup in your living room at home. Few visits and the staff has always shown kindness and welcoming attitude. Recognition came immediately on my second visit. Coffee tastes good and it is served in nice chinaware. Food too seems freshly made and good. Recommended.
We went as a group of 4 adults and 3 toddlers - the staff made us feel very welcome and comfortable. I had the spiced beet latte which I enjoyed! Every staff member we dealt with was pleasant and friendly. Definitely will return.
Customer service level very low. They shout in order to ask you if you want some chocolate powder on top of your cappuccino. They charge a lot of money for a very poor service. The cake slices are served wrapped on basic cling film they don’t even do the effort to remove the plastic charging £2.50 for a very small cake slice
Worst breakfast ever , I took one bite of the hash brown and spit it out straightaway. It was HORRIBLE and all DRY !! I should have take it home and use it as a door stopper !! The bacon bap have seen better days , bread was stale , bacon was burned …. This cafe deserves an Oscar for WORST FOOD EVER AVOID AVOID & AVOID Wish I could give it a ZERO star but it doesn’t let you !!
Poor customer service, the lady who served us at the counter was rude and told us we needed to give up our table after being seated for just 15 mins. I was made to feel I was an inconvenience rather than a valued customer! I would advise to steer clear and choose somewhere else if you wish to be treated with dignity and respect.
